Plutonic Services Private Limited (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://plutonic.co.in or use our services. By using our services or browsing our site, you agree to the collection and use of information in accordance with this Privacy Policy. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
If you have any questions about this Privacy Policy, please contact us using the contact details at the end of this document.
Plutonic Services Private Limited is the data controller of your personal data. This means that we are responsible for how we collect and process your personal information when you interact with our services or use our website.
We collect various types of information to provide and improve our services. The information we collect may include:
This information is collected when you create an account, place an order, contact us, subscribe to newsletters, request a demo, or interact with our services in other ways.
We may automatically collect certain types of information when you visit our site or use our services:
We collect this data to understand how users interact with our site and improve our services.
We use cookies and similar technologies (e.g., web beacons, tags, scripts) to track user behavior on our site and provide a more personalized experience. Cookies are small text files stored on your device that help us remember your preferences and improve your experience on our site. You can control cookies through your browser settings, but note that disabling cookies may affect the functionality of some features on our site.
We use the information we collect for various purposes, including:
We may share your information in the following situations:
We may share your information with third-party vendors and service providers that assist us in performing business functions such as payment processing, customer support, email delivery, data hosting, and website analytics. These third parties are only allowed to use your personal data to perform specific tasks on our behalf and are required to keep it confidential.
We may share your information with our affiliates, subsidiaries, or business partners for joint marketing and operational purposes. These entities will be obligated to respect your privacy rights.
We may disclose your information if required by law, in response to legal process, or to protect our legal rights. This may include sharing information with law enforcement or regulatory agencies.
In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new entity. We will notify you of any such change and update our Privacy Policy accordingly.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to request the deletion of your personal information, please contact us, and we will take appropriate action.
As a data subject, you have several important rights concerning the personal data we hold about you. We respect your privacy and are committed to ensuring that you have control over your personal information. Below are the rights you can exercise:
You have the right to request a copy of the personal data that we hold about you. This includes data that you have shared with us directly, as well as any other information we have collected or processed in relation to your interactions with our services. Upon receiving your request, we will provide you with the information within a reasonable timeframe, subject to certain exceptions under applicable laws.
If you believe that the personal data we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we update or correct the information. You can ask us to rectify or complete the data we have to ensure its accuracy. This is important for ensuring that we communicate with you correctly and provide services based on the most accurate data.
You have the right to request the deletion of your personal data in certain circumstances. This may apply if:
However, please note that certain exceptions may apply, such as when the data is necessary for us to comply with legal obligations, resolve disputes, or enforce agreements. In such cases, we may retain the data for the duration required by law.
You have the right to opt-out of receiving marketing communications at any time. If you no longer wish to receive promotional emails, newsletters, or offers from us, you can easily unsubscribe by clicking on the “unsubscribe” link provided in each marketing email. Alternatively, you can contact us directly and request to be removed from our marketing lists. Once you unsubscribe, we will stop sending you marketing communications, though you may still receive essential service-related messages such as order confirmations, account updates, or support information.
If you have previously given us your consent for the processing of your personal data for specific purposes (such as for marketing or specific services), you have the right to withdraw that consent at any time. You can withdraw your consent without affecting the lawfulness of the processing based on consent before its withdrawal. After withdrawing consent, we will cease processing your data for the specific purpose for which consent was originally granted, unless we have another legal basis to continue processing the data.
If you wish to exercise any of these rights or if you have any questions regarding your personal data, please contact us using the contact details provided at the end of this Privacy Policy. We will make every effort to respond to your request promptly and in accordance with applicable data protection laws.
We take the security of your personal data seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, loss, or misuse. However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal data from a child under 13, we will take steps to delete that information.
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
If you have any questions or concerns about this Privacy Policy, please contact us:
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