Textberry - Plutonic Services Private Limited

Client Overview

Textberry is a smart and scalable SMS Marketing platform designed to help businesses connect with their audience through bulk messaging campaigns. The platform aims to provide an efficient, secure, and compliant environment for running promotional and transactional SMS campaigns while maintaining best practices and adhering to government regulations.

Problem Faced

Textberry approached us with the requirement of building a comprehensive web portal that would allow users to create, manage, and execute SMS marketing campaigns effortlessly. The major challenge was to create a platform that could handle bulk messaging operations while ensuring compliance with telecom regulations, preventing spam, and providing a transparent system for users to manage credits, contacts, and campaigns effectively.

Solutions Provided by Plutonic Services

We partnered with Textberry to design and develop a powerful and user-centric web portal that makes SMS marketing easy, trackable, and secure.

Our Contribution Included

Manage organization, Manage employees, Manage shifts, Manage departments, Add edit projects, Add edit employees, Manage holidays, Manage leave, Leave club setup, OD Leave, Manual Leave, Attendance management, Grevience management, Reports

Defining a scalable portal architecture.
Creating an intuitive sitemap and structuring the user flow.
End-to-end development of the portal with advanced marketing and management features.

Key Features Developed

Bulk contact import functionality with dynamic data mapping.
Smart contact grouping into categories for targeted campaigns.
SMS Template creation for faster and consistent messaging.
A detailed campaign dashboard to track message delivery stats like Delivered, Failed, Pending, Success rates, etc.
Credits Management System – where users can view credit balance, credit usage history, and purchase additional credits.
Inbox & Chat functionality for managing SMS replies and two-way communication.
Dynamic Workflows for setting up auto-replies based on user triggers.
Subscription Management for different plans and pricing options.
Usage Notifications to alert users on credit consumption and plan limits.
Secure handling of bulk SMS triggers to avoid spam and ensure compliance with telecom regulations and guidelines.

Outcome and Benefits

The solution provided by us helped Textberry position itself as a reliable and feature-rich SMS Marketing platform catering to businesses of all scales.

Key Benefits Delivered:

Easy setup and execution of bulk SMS marketing campaigns.
Real-time campaign tracking and delivery analytics for better insights.
Safe and compliant messaging with respect to telecom regulations.
Seamless contact management with grouping and dynamic field mapping.
Efficient subscription & plan management with automated notifications.
Enhanced user engagement through two-way messaging and auto-reply workflows.

Conclusion

Through a well-planned architecture, intuitive design, and advanced development, we delivered a secure, user-friendly, and scalable SMS Marketing Portal for Textberry. The platform now enables businesses to reach their audience effectively while ensuring compliance, transparency, and ease of management — making SMS marketing simpler and smarter.